Specialization: SALES RETAIL OR GENERAL
Job description:
We are presenting a prestigious fashion brand has held a prominent position in the industry for over 30 years. Founded in Osaka, Japan, our client has garnered international recognition and admiration as a leading denim brand with now famous seagull logo, renowned for its unwavering dedication to manufacturing exceptional products of the highest quality. Customer Service Excellence: - Provide exceptional customer service, ensuring each customer receives personalized attention and assistance.
- Address customer inquiries, concerns, and complaints promptly and professionally, aiming to resolve any issues to their satisfaction.
- Maintain a welcoming and friendly store environment that reflects the brand's values.
Sales and Revenue Generation: - Assist in achieving sales targets and maximizing store profitability.
- Utilize strong product knowledge to promote and sell merchandise effectively.
- Monitor sales trends, analyze data, and propose strategies to optimize sales performance.
- Collaborate with the HQ to develop and execute promotional activities to drive customer traffic and increase sales.
Team Leadership and Development: - Train new employees on store operations, product knowledge, and customer service standards.
- Provide ongoing coaching and feedback to team members to enhance their skills and achieve individual and team goals.
- Foster a positive and collaborative work environment, promoting teamwork and effective communication.
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