Network/Wifi Technician

Location: Klang Valley
Job ID: XIS13

Specialization: IT OR COMPUTER NETWORK OR SYSTEM OR DATABASE ADMIN

Job description:

  • Manage and complete fiber installation with comply to Company's SOPs
  • Troubleshoot and perform service restoration for internet service and devices with stipulated SLA.
  • Solving customer problems and complaints.
  • Identify sales opportunities and up-sell Company‚Äôs products and solutions.
  • Meet performance target for NPS and sales value.
  • Coordinating complex and multi-parties service delivery beyond fibre (WiFi solutioning, Smart Home).
  • Attend periodic training to sharpen skills and knowledge related to fibre, smart devices, and computing.


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