Customer Support (Order Processing)

Location: KLCC
Job ID: XIS24


Job description:

Company Overview 

We are representing one of the leading telecommunication in Malaysia. Currently, our client is looking for young and vibrant candidates to be part of their team.

Job Description

  • Performs order validation for new activation and process into the capability of the related system towards meeting customer requirements and expectations within the specified Turn-Around-Time
  • Responsible to liaise with ISD and follow up on the issues been raised due to system problems.
  • Responsible to update the progress or status timely in the related systems.
  • Responsible to ensure the quality of order validation and data entry error are meeting the specified target.
  • Responsible to ensure all the lines are provisioned by ensuring the completeness of information on the registration form.
  • Calling clients to perform order checking and verification 

Job Requirments

  • Minimum Diploma holder with 2 years experience
  • Degree in IT, Communication or BBA with 1-year experience 
  • Must have excellent English communication skill
  • Willing to do Overtime
  • Monday to Friday (9.00am – 6.00pm) job, however, prefer someone who can work on weekends when required
  • Able to work at Menara Maxis 
  • Available immediately to join

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