Specialization: SALES RETAIL OR GENERAL
Job description:
Responsibilities
- Manage and coordinate the daily operations of multiple retail stores, ensuring they meet or exceed sales, service and operational targets.
- Provide leadership, coaching and development support to store managers and their teams, helping them to improve performance and reach their full potential.
- Analyse sales data, identify trends and opportunities, and implement strategies to drive growth and profitability.
- Ensure stores maintain high standards of visual merchandising, stock control and customer service.
- Collaborate with the central team to implement new initiatives, policies and procedures across the retail network.
- Monitor and report on key performance indicators, providing insights and recommendations for continuous improvement.
- Maintain a strong understanding of the retail industry, consumer trends and competitor activity.
Requirements
- Highly motivated, results-oriented, and passionate about sales with a quick-thinking mindset.
- Strong leadership and excellent people management skills, with the ability to coach, motivate and develop high-performing retail teams.
- Proven ability to work effectively across teams and build strong interpersonal relationships.
- Strong presentation, verbal and written communication skills in Mandarin, English and Bahasa Malaysia.
- Possess at least a Diploma in Management/ Business or equivalent, with at least 3 years’ experience in retail industry.
- Willing to travel frequently to assigned outlets and flexible with working hours, weekend and public holidays; must have own transportation.
- Computer-literate and proficient with Microsoft Office (Word, Excel. Outlook and PowerPoint)
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